Shipping and Returns
Shipping Methods and Rates
Most orders ship the same day they are received from our Dallas, Texas warehouse. Depending on the distance from our warehouse, your order will ship either SmartPost or USPS First Class or Priority Mail. We ask that you anticipate 3-5 business days for standard shipping. Our shipping partners are experiencing unprecedented volume and shipping delays, so your package may take longer than usual to arrive.
Orders do not ship on weekends and major holidays.
Alaska, Hawaii, Puerto Rico, and APO addresses ship priority mail and typically take approximately one week to deliver.
Please Note: Standing Orders with two (or more) bottles of product in a shipment always ship free.
SHIPPING CHARGES |
|
|---|---|
| ORDER TOTAL | STANDARD |
| $0.01 – $49.99 | $6.95 |
| $50.00 – $99.99 | $8.95 |
| $100.00 – $139.99 | $10.95 |
| $140.00+ | FREE |
For an additional charge, your order can be rush shipped. Please get in touch with Customer Service if you would like the order expedited.
Cooper Complete Everyday Best Price Guarantee 
Our Best Price Guarantee: If you purchase from us direct and find a lower price elsewhere within the same week, let us know where you found the lower rate, and we will refund the difference plus 20 percent.
Cooper Complete Return Policy
The Cooper Complete return policy is quite simple: A 100 percent satisfaction guarantee covers all Cooper Complete Nutritional Supplements. If you are not 100 percent satisfied with your purchase, for any reason, please return the unused item(s) to us for a full and prompt refund or exchange. Be sure to include your name and contact information (phone number and/or email) with the return so we can ensure the purchase is credited back to you. Although it isn’t required, we would also appreciate an explanation of the reason for your return. If you would like to exchange the merchandise, please let us know what you would like instead.
Cooper Concepts, Inc.
Attention: Returns
12330 Preston Road
Dallas, Texas 75230
Returned shipments are promptly opened and processed. Your refund will be issued to the payment method (credit or debit card, Amazon Pay, PayPal, or Amazon account) used at the time of purchase. (If you made your purchase using a check, it might take up to three weeks to receive the refund check.)
If you share your email with us at the time of purchase, we will email you to let you know we have received and processed your return.
For questions or comments regarding your return, call toll-free 1-888-393-2221 or email us at customerservice@coopercomplete.com.